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IJ Scan Utility Error Messages

If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.

Error Code Error Message

Solution
152 There is not enough memory. Exit other applications to increase available memory.
  • The memory required to start IJ Scan Utility cannot be obtained; exit other applications.
153 The image you attempted to scan is in a size that cannot be opened in the specified application. Change the settings so that the image size is reduced.
  • Reduce the resolution or output size and scan again.
201 A required file is missing or corrupted, or settings are incorrect.
Try the installation again.

  • Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or the web page.

    Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how to delete MP Drivers.
202 An internal error has occurred. Take the following measures.
- Check the scanner status.
- Restart the scanner.
- Restart the computer, then try again.
- Reinstall the scanner driver.

  • An internal error has occurred. Take the following measures.

    • Check the scanner status.
    • Restart the scanner.
    • Restart the computer, then try again.
    • Reinstall MP Drivers.
230 A scanner driver supporting this software is not installed. Install it and try again.
  • Reinstall MP Drivers from the Setup CD-ROM or the web page.
231 Cannot complete the scan. The disk space is insufficient.
  • Delete unnecessary files on the hard disk and scan again.
232 Cannot save the file. The disk is write-protected.

Cancel the protection or use another disk.
  • Cancel the write protection on the disk.
242 Cannot write file.
  • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box.
243 Cannot read file.
  • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box.
244 You do not have the required privileges to access the specified folder.
  • Grant access permission to the specified folder.